Terms of Service

These Terms of Service ("Terms") govern your access to and use of the kelvo.online website (the "Site") and the services provided by Kelvo ("Kelvo," "we," "us," or "our"). By using the Site or engaging our services, you agree to these Terms. If you do not agree, please do not use the Site or our services.

1. Our services

Kelvo provides marketing and lead-generation services, which may include our Lead Engine, Authority & Growth, and Site & Brand Build offerings. The specific scope, deliverables, and fees for any engagement are defined in a separate proposal or agreement between you and Kelvo, which takes precedence over these Terms where they conflict.

2. Engagements, fees, and payment

Pricing is quoted on a custom basis and is typically structured as a one-time setup fee plus a monthly retainer, or as a fixed project fee. Invoicing and payment terms are set out in your individual agreement. Non-payment or failed payment may result in suspension or termination of services.

Advertising spend. Budgets paid directly to advertising platforms (such as Google or Meta) are separate from and in addition to our fees, and are your responsibility.

3. Client responsibilities

• Provide accurate, current, and complete information.
• Grant timely access to accounts, assets, and platforms needed to deliver the work.
• Review and approve deliverables within a reasonable time.
• Ensure that materials you provide do not infringe the rights of others.

4. Intellectual property

Ownership of final deliverables is determined by your individual agreement. Kelvo retains all rights to its underlying methods, processes, templates, and tools. You grant Kelvo a license to use your brand assets and materials solely to perform the services.

5. Third-party platforms

Our services depend on third-party platforms, including Google, Meta, Calendly, and GoHighLevel. We are not responsible for changes, outages, pricing, or policy decisions made by these platforms, or for any resulting impact on your campaigns.

6. No guarantee of results

Marketing outcomes depend on many factors outside our control, including your market, budget, offer, and operations. While we work diligently to deliver results, we do not guarantee any specific number of leads, sales, rankings, revenue, or other outcomes.

7. Disclaimers

The Site and our services are provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

8. Limitation of liability

To the maximum extent permitted by law, Kelvo will not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim arising out of or relating to the services will not exceed the fees you paid to us in the three (3) months preceding the event giving rise to the claim.

9. Termination

Either party may terminate an engagement in accordance with the terms of the applicable agreement. Upon termination, you remain responsible for any fees incurred up to the termination date.

10. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. Any disputes will be subject to the exclusive jurisdiction of the courts located in Florida.

11. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site or services after changes take effect constitutes acceptance of the revised Terms.

12. Contact us

Questions about these Terms? Reach us at admin@kelvo.online.